Frequently Asked Questions

Clear answers to the questions we’re asked most often.

Safety & Risk

We never take a black-box approach. When data needs correcting, we first create a copy of the sheet and apply changes there. If you want full traceability, we can log every change via comments, a separate log sheet, or a timestamped audit file.

Yes. We can build backups, logs, or versioned sheets that record every change made by the automation or by the user.

We use validation checks, access controls, and audit trails to protect sensitive information. We also use methods to ensure confidential data is not displayed to users who shouldn’t see it.

Time

Yes — the initial consultation is always free. It’s typically around 40 minutes online and can be booked via the “Book Meeting” button. Come with your questions; we’ll ask you some too so we can understand your setup properly.

Speed and repeatability. A task that takes a human two hours can be completed in seconds by custom code. If data is lost or corrupted, the automation can regenerate the correct output instantly.

If your data arrives in Excel — or can be exported into Excel — we can process it as it arrives, giving you up-to-the-minute results.

Cost

Yes — a minimum of three days. If your project takes less time, the remaining credit can be used later. The time window for using that credit is outlined in your contract.

We usually take a small deposit upfront based on the expected project size.

You can request a quote via the contact form on our website. Because automation requirements vary, the best approach is to book a call so we can understand your needs properly.

Effort Required

Some fixes are quicker to do manually — we’ll tell you when that’s the case. But when the same types of fixes appear across many clients or datasets, automation becomes a huge time-saver. Fixes can be one-step or multi-step depending on your workflow.

Yes — we offer ongoing support to ensure your solution continues to work effectively as your business evolves.

Results

Absolutely. We can replace complex nested formulas with user-defined functions (UDFs). This reduces errors, improves readability, and removes the need for huge chains of IFs and lookups.

We can replace live formulas with routines that apply results only when needed, remove unnecessary dependencies, and reduce RAM usage. This makes your workbook faster, smaller, and more stable.

We specialise in reformatting large or frequently arriving datasets into clean, usable formats. Your data ends up exactly how you want it — ready for analysis at the click of a button.

Yes. We can turn raw data into polished reports automatically, delivered on your schedule in whatever format you need.

Guarantees

Yes. Your contract outlines the work you’ve requested, how it will be done, and what approvals are needed at each stage. This ensures clarity and protects both sides.

AI doesn’t ask clarifying questions — it makes assumptions. If those assumptions are wrong, you carry the risk. We design systems that avoid costly errors, and we take responsibility for the outcome.

Yes — we use AI to speed up debugging and testing. This reduces development time and cost for you, while keeping full human oversight.

Technical Details

It means creating original algorithms tailored to your specific data challenges — not generic templates. Your solution is built around your workflow, your data, and your business rules.

It’s the process of identifying and correcting inaccurate, misplaced, or poorly formatted data. Clean data ensures reliable results.

Process automation involves building smart forms and workflows that adapt to user responses, reducing manual steps and decision-making.

Other Questions

Yes — they’re available on the main site and on the accountants page.

We offer data processing, process automation, data cleansing, reporting, data security, algorithmic programming, and more — all designed to improve your operational efficiency.

sales@excel-lentsolutions.com